MOHELA (Missouri Higher Education Loan Authority) is a student loan servicer that manages federal and private student loans on behalf of borrowers.
Each model independently rates MOHELA on a 1–5 star scale.
MOHELA is a major federal student loan servicer. It has faced significant criticism for mishandling Public Service Loan Forgiveness applications, billing errors, and poor customer service, leading to lawsuits and regulatory scrutiny.
MOHELA is a well-known student loan servicer with a solid reputation in managing federal and private student loans, though it faces some criticism typical of the industry.
MOHELA is a well-established, state-affiliated non-profit student loan servicer. It holds a strong regulatory standing and a generally positive reputation for its long history and role in federal student loan programs. Scores reflect its established nature and compliance focus.
MOHELA is a long‑standing federal and private student loan servicer. While regulated and overseen by the U.S. Dept. of Education and states, it faced 2023–24 issues (delayed bills, PSLF errors), withheld payments, and many complaints, leading to weak support and reputation.
MOHELA is a legitimate state-created federal student loan servicer with DOE oversight, but faces widespread borrower complaints on servicing errors, delays, and poor support. Limited transparency on private loans.
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MOHELA is rated 2.9 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: MOHELA scores 2.9 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
MOHELA currently has a TrustScore of 2.9 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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