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Legal hub
Everything that governs TrustRating — for readers, reviewers, businesses and partners — written to be read, not skimmed past. Each document links to the others where they meet, and every one shows when it was last updated.
The documents that apply to every visitor and account: terms, privacy, cookies, conduct and accessibility.
The rules for writing reviews and how verification, moderation and appeals work.
Terms for companies: claiming and managing a profile, fair-collection rules, verification and data processing.
Plans, renewals, cancellation, payment methods, TWallet, refunds and chargebacks.
Rules for embedding widgets, using the API and webhooks, and the affiliate program.
The commitments behind the score: no pay-to-play, manipulation enforcement, IP ownership, brand rules and takedowns.