An online ticket marketplace where users can buy and sell tickets for concerts, sports events, and theatre performances.
Each model independently rates viagogo on a 1–5 star scale.
Viagogo is a well-known ticket resale platform with a controversial reputation for high fees, misleading pricing, and consumer complaints. Faced regulatory action in multiple countries including the UK and Australia.
Viagogo is a well-known online ticket marketplace, but has faced criticism for high fees and lack of transparency.
Viagogo is a large secondary ticket marketplace with a controversial reputation. It faces ongoing scrutiny over pricing, fees, and consumer protection, impacting its trust and reputation scores. Regulation and support are areas of concern, while trading aspects are standard for a ticket reseller.
Global ticket resale marketplace with wide inventory but ongoing controversy over pricing transparency, invalid tickets, and customer service. Has faced regulatory actions (e.g., UK CMA, Australia) and made changes, yet reviews remain mixed and overall trust is moderate.
Viagogo is an established secondary ticket marketplace with ongoing regulatory scrutiny in the UK, high fees, inconsistent ticket reliability, and predominantly negative customer sentiment on review sites and in news.
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viagogo is rated 2.0 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: viagogo scores 2.0 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
viagogo currently has a TrustScore of 2.0 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare viagogo against other top-rated companies in the Events & Entertainment category on TrustRating, ranked by TrustScore. See all Events & Entertainment companies →
