SurveyMonkey is an online survey and forms platform that enables users to create surveys for employee and customer feedback, market research, event registrations, and other data collection purposes using AI and templates.
Each model independently rates SurveyMonkey on a 1–5 star scale.
SurveyMonkey (now Momentive) is a well-established survey platform founded in 1999, widely used by businesses and individuals. Generally trusted with strong brand recognition, though some users note pricing concerns.
SurveyMonkey is a well-established online survey platform with a strong reputation for reliability and ease of use. It offers robust features and templates, though some users note limitations in advanced customization. Support is generally responsive, and the company maintains good regulatory compliance.
SurveyMonkey is a highly established and trusted online survey platform. Its strong reputation, broad adoption, and focus on data privacy contribute to high scores across trust, reputation, and support. Trading and regulation are less applicable but handled appropriately for a SaaS company.
SurveyMonkey is a long-established SaaS platform (since 1999) with strong brand recognition and reliable survey tools. Privacy compliance is solid; no major scandals. Trading/product metrics are good for a freemium model. Support and reputation are average-positive with typical SaaS complaints.
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SurveyMonkey is rated 3.9 out of 5 (“Great”) on TrustRating, based on 4 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: SurveyMonkey scores 3.9 out of 5 (“Great”) based on 4 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
SurveyMonkey currently has a TrustScore of 3.9 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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