Paldesk

Paldesk is a live chat and helpdesk software platform designed to help businesses manage customer communication across multiple channels.

2.7 / 5

Poor

Based on 5 AI models & 0 reviews

Preliminary — AI panel only

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Ratings at a glance

Human reviews0 reviews

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No human reviews yet. Be the first to rate Paldesk.

AI model consensus5 models

2.7

Last AI analysis: 2 months ago

Average star rating across the AI models that analysed Paldesk.

Score breakdown

Trust

2.7

Reliability

Profile not yet claimed
Doesn't yet invite customers to review

2.6

Service

2.8

Support

2.7

Reputation

2.6

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AI model scores

Each model independently rates Paldesk on a 1–5 star scale.

Claude

Anthropic

2.4

Paldesk is a small live chat and helpdesk software tool. It has limited market presence and few public reviews compared to major competitors. The company appears legitimate but lacks widespread recognition.

DeepSeek V3

DeepSeek

2.5

Paldesk provides live chat and helpdesk software for customer communication. Limited information available, scoring conservatively.

Gemini 2.5

google · 1,048,576 tok ctx

2.9

Paldesk offers live chat and helpdesk software. As a B2B SaaS provider, its 'regulation' and 'trading' scores are interpreted contextually. Information is limited for a comprehensive trust rating.

GPT-5

OpenAI

3.3

Paldesk is a small SaaS live chat/helpdesk platform with generally positive user reviews and GDPR-focused practices. Good feature set and value, but limited scale, certifications, and public track record keep scores moderate.

Grok 4.3

x-ai · 1,000,000 tok ctx

2.5

Paldesk is a lesser-known live chat/helpdesk SaaS provider. No substantial public data on history, compliance, reviews or incidents found, so scores reflect limited information.

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Frequently asked questions about Paldesk

Quick answers based on live TrustRating data. How we score companies →

Is Paldesk legit and safe to use?

Paldesk is rated 2.7 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.

Is Paldesk a scam?

TrustRating doesn't issue scam verdicts — we publish the data instead: Paldesk scores 2.7 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.

What is Paldesk's TrustScore?

Paldesk currently has a TrustScore of 2.7 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.

How does Paldesk compare to other internet & software companies?

You can compare Paldesk against other top-rated companies in the Internet & Software category on TrustRating, ranked by TrustScore. See all Internet & Software companies →