Nextiva is a customer experience management platform that provides business phone, contact center, an AI receptionist, and unified customer experience tools.
Each model independently rates Nextiva on a 1–5 star scale.
Nextiva is a well-established UCaaS provider founded in 2006, offering business phone and contact center solutions. Generally well-regarded in the industry with strong uptime, though some users report billing and cancellation friction.
Nextiva is a well-known customer experience management platform with a strong reputation in business communications. It scores well in trust, regulation, and support, but trading and reputation are slightly lower due to limited public data on pricing and mixed reviews.
Nextiva is a well-established B2B SaaS provider for business communication and customer experience. It generally receives positive reviews for its comprehensive feature set and reliable service, though some users report occasional support delays. Scores reflect its solid market presence and product quality.
Established UCaaS/VoIP provider with solid track record and broad features (voice, contact center, AI receptionist). Generally good quality and pricing, with some complaints on billing/cancellations and call quality. Complies with telecom/privacy norms; support reviews are mixed.
Nextiva is an established business VoIP and CX provider since 2006 with generally positive reviews for service quality and support. Complies with FCC telecom rules; no major regulatory issues. Product fees competitive; strong reputation on review sites.
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Nextiva is rated 3.8 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Nextiva scores 3.8 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Nextiva currently has a TrustScore of 3.8 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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