eFax provides an online faxing service that allows users to send and receive faxes over the internet via email, desktop computers, or mobile apps.
Each model independently rates eFax on a 1–5 star scale.
eFax is a well-known online fax service by Consensus (formerly j2 Global). It has a long history but faces criticism for difficult cancellation processes and unexpected charges. Generally reliable service but customer support complaints are common.
eFax is a well-known online faxing service with a solid reputation in the IT & Communication sector. It offers reliable services but may lack some modern features.
eFax offers a long-standing online fax service. While established, user reviews suggest potential issues with customer support and billing clarity. Regulation is standard for IT services, and trading aspects are straightforward for its core function.
Established online fax service with long history but mixed reviews on pricing, billing and support. Limited regulatory oversight for this sector.
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eFax is rated 3.2 out of 5 (“Average”) on TrustRating, based on 4 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: eFax scores 3.2 out of 5 (“Average”) based on 4 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
eFax currently has a TrustScore of 3.2 out of 5 (“Average”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare eFax against other top-rated companies in the IT & Communication category on TrustRating, ranked by TrustScore. See all IT & Communication companies →
