LabTech Software is a provider of remote monitoring and management (RMM) software designed for IT service providers and managed service providers.
Each model independently rates LabTech Software on a 1–5 star scale.
LabTech Software is a known provider of RMM software for IT service providers. It has a solid reputation in the industry, though specific details on regulation and support are limited.
LabTech Software, a provider of RMM solutions for IT service providers, has a mixed reputation. While offering established products, some users report challenges with support responsiveness and product evolution. Scores reflect a mature but not universally praised offering in the software sector.
LabTech Software (now part of ConnectWise) is a known RMM provider for MSPs with established history. Limited public data on current metrics yields moderate conservative scores across categories.
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LabTech Software is rated 3.0 out of 5 (“Average”) on TrustRating, based on 3 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: LabTech Software scores 3.0 out of 5 (“Average”) based on 3 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
LabTech Software currently has a TrustScore of 3.0 out of 5 (“Average”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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