Keap is a CRM and marketing automation platform for small businesses.
Each model independently rates Keap on a 1–5 star scale.
Keap (formerly Infusionsoft) is an established CRM and marketing automation platform for small businesses, operating since 2001. Generally trusted but faces criticism for high pricing and complexity relative to competitors.
Keap is a well-known CRM and marketing automation platform with a solid reputation in the small business sector.
Keap is a well-established CRM and marketing automation platform for small businesses, known for its comprehensive features and user-friendly interface. It generally receives positive reviews for its functionality and support, though some users note a learning curve. Scores reflect its solid market presence and product quality.
Established CRM/marketing automation vendor (formerly Infusionsoft). Generally positive reviews for automation and integrations; some complaints about pricing, learning curve, and support wait times. Compliance/privacy posture appears solid for a SaaS provider.
Keap (ex-Infusionsoft) is an established small-business CRM with mixed user feedback on complexity, pricing and support. Standard SaaS compliance but no special licensing. Product quality and reputation are average; limited regulatory oversight applies.
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Keap is rated 3.5 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Keap scores 3.5 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Keap currently has a TrustScore of 3.5 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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