Kaseya is a global provider of IT and security management solutions designed for managed service providers (MSPs) and internal IT teams to streamline and simplify IT operations.
Each model independently rates Kaseya on a 1–5 star scale.
Kaseya is a well-known IT management software provider for MSPs. Suffered a major ransomware supply-chain attack in 2021 (REvil), which significantly impacted trust. Has since invested in security improvements. Mixed reputation among MSPs regarding pricing and support.
Kaseya is a reputable global provider of IT and security management solutions, known for its comprehensive offerings for MSPs and internal IT teams. However, recent incidents like the VSA ransomware attack have impacted its trust and reputation.
Kaseya is a global IT management software provider. While established, its reputation is significantly impacted by a major 2021 ransomware attack that affected numerous clients. Scores reflect this mixed history and ongoing operational challenges.
Established MSP/IT management vendor with broad suite (incl. Datto). Strong market presence but marred by the 2021 ransomware incident and mixed reviews on pricing, UX, and support. Claims compliance certifications; overall credible yet with notable past security concerns.
Kaseya, an IT management software firm, suffered a severe 2021 supply-chain ransomware attack via its VSA product that disrupted thousands of MSPs. This incident exposed security and transparency shortcomings, hurting trust and reputation. Scores reflect that event plus limited public data on ongoing compliance or support quality.
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Kaseya is rated 2.8 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Kaseya scores 2.8 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Kaseya currently has a TrustScore of 2.8 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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