Intercom offers a helpdesk platform with a natively integrated AI agent for customer support.
Each model independently rates Intercom on a 1–5 star scale.
Intercom is a well-established SaaS customer support platform founded in 2011. Known for strong AI-powered helpdesk tools, it serves many notable companies. Pricing complexity and cost are common criticisms, but overall product quality is well-regarded.
Intercom is a well-known helpdesk platform with integrated AI for customer support, recognized for its reliability and innovation.
Intercom is a well-established SaaS provider for customer support and engagement, known for its integrated AI agent. Scores reflect its strong market presence and product focus, with no direct financial trading or specific regulatory oversight in that domain.
Established SaaS helpdesk with integrated AI. Widely adopted and generally reputable. Strong product and execution, though pricing can be high. As a SaaS, not a regulated financial service; publishes security/compliance info. Support is solid but reviews note mixed experiences.
Intercom is a known SaaS customer support platform with AI features. Strong reputation in its niche but categories like trading/regulation fit poorly as it is not a financial firm.
Other top-rated companies in Internet & Software.
Quick answers based on live TrustRating data. How we score companies →
Intercom is rated 3.7 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Intercom scores 3.7 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Intercom currently has a TrustScore of 3.7 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare Intercom against other top-rated companies in the Internet & Software category on TrustRating, ranked by TrustScore. See all Internet & Software companies →
