HomeServe provides home emergency cover plans for plumbing, heating, and electrical issues in residential properties.
Each model independently rates HomeServe on a 1–5 star scale.
HomeServe is a well-known UK home emergency insurance provider, now owned by Brookfield. Has faced past FCA fines for mis-selling but has since reformed. Website timeout is minor concern.
HomeServe provides home emergency cover plans but has an unreachable website, indicating potential issues.
HomeServe offers home emergency cover but has faced customer complaints. The website being unreachable is a significant caution signal. Scores are conservative due to limited accessible information and past issues.
Long-established UK home emergency cover provider. FCA‑regulated but previously fined for mis‑selling; mixed customer reviews on delays and claim handling. Current website unreachable, a caution signal. Overall moderate credibility with room for improvement.
HomeServe is a known UK home emergency insurer (FCA-regulated) but unreachable site is a caution flag. Mixed reviews on claims, fees and support; limited fresh data.
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HomeServe is rated 2.9 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: HomeServe scores 2.9 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
HomeServe currently has a TrustScore of 2.9 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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