Dixa is a customer service platform for ecommerce brands that uses AI to resolve inquiries and enables agents to close the loop, with all channels managed in one place.
Each model independently rates Dixa on a 1–5 star scale.
Dixa is a legitimate Copenhagen-based SaaS customer service platform founded in 2015. Backed by significant VC funding, it serves ecommerce brands with omnichannel support and AI capabilities. Generally well-regarded in the CX space with solid G2 reviews.
Dixa is a customer service platform with AI capabilities, focusing on ecommerce. Limited public info affects scoring.
Dixa provides AI-powered customer service software for e-commerce. As a B2B SaaS platform, its 'trust' and 'reputation' scores reflect its standing as a service provider. 'Regulation' and 'trading' are less applicable here, focusing instead on data compliance and platform reliability. 'Support' is rated based on general expectations for SaaS providers.
Dixa is an established omnichannel customer service platform for ecommerce with generally positive market presence and product depth. Likely solid SaaS compliance posture, though public details on certifications and pricing are limited. Support and reviews are broadly favorable.
Dixa is a Danish SaaS customer engagement platform founded ~2015. No major red flags found, but limited independent data on fees, long-term reliability or controversies. Scores are conservative due to niche visibility.
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Dixa is rated 3.3 out of 5 (“Average”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Dixa scores 3.3 out of 5 (“Average”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Dixa currently has a TrustScore of 3.3 out of 5 (“Average”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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