Capita is a UK-based outsourcing and professional services company that provides business process management, technology, and consulting services to public and private sector clients.
Each model independently rates Capita on a 1–5 star scale.
Large UK outsourcer with significant public sector contracts. Has faced criticism over service delivery failures, profit warnings, and data breaches. Website currently unreachable adds caution.
Capita is a UK-based outsourcing and professional services company. Limited information available due to website timeout, suggesting potential operational issues.
Capita is a large UK outsourcing and professional services firm. Its website was unreachable, raising a caution signal. While established, public scrutiny and service delivery issues have impacted its reputation. Scores reflect these factors.
UK outsourcing and professional services plc with long client base. Mixed track record: major contracts but service issues and a 2023 ransomware/data breach hurt confidence; ongoing restructuring/financial pressure. Website unreachable now—caution.
Capita is a large UK outsourcing firm with public-sector contracts but repeated delivery failures, financial issues and negative coverage. Website timeout adds caution. Limited positive signals on service quality or transparency.
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Capita is rated 2.5 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Capita scores 2.5 out of 5 (“Poor”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Capita currently has a TrustScore of 2.5 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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