CallTrackingMetrics provides conversation analytics software that tracks calls, texts, forms, and chats in one platform, using AI-powered insights to improve routing and measure marketing ROI.
Each model independently rates CallTrackingMetrics on a 1–5 star scale.
CallTrackingMetrics is a well-regarded call tracking and conversation analytics platform serving marketers and sales teams. Founded in 2012, it has a solid reputation with generally positive reviews and transparent pricing.
CallTrackingMetrics offers AI-powered conversation analytics for tracking calls, texts, and chats. It is a reputable player in Sales & Marketing with solid trust and support scores.
CallTrackingMetrics is a well-established conversation analytics platform for sales and marketing. It offers robust features for tracking customer interactions and AI-driven insights. While not in a heavily regulated sector, it adheres to data privacy standards. User reviews generally praise its functionality and support, though some note pricing considerations. Scores reflect a solid, reputable SaaS provider.
CallTrackingMetrics is a niche SaaS provider with limited independent reviews or regulatory scrutiny available. Scores set to neutral due to lack of data.
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CallTrackingMetrics is rated 3.5 out of 5 (“Average”) on TrustRating, based on 4 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: CallTrackingMetrics scores 3.5 out of 5 (“Average”) based on 4 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
CallTrackingMetrics currently has a TrustScore of 3.5 out of 5 (“Average”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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